Return & Refund Policy

1. Eligibility for Returns

Returns are accepted only in genuine and verifiable cases. You may be eligible for a return if you receive:

• Products damaged during transit
• Incorrect items delivered
• Manufacturing defects identified upon delivery

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Used, opened, or partially consumed products
• Bulk orders or customized / made-to-order items
• Products damaged due to misuse, mishandling, or improper storage

3. Return Process

To initiate a return request, please contact our support team within 48 hours of delivery. Your request must include clear images of the product and its original packaging to help us assess the issue.

4. Refunds

Once the returned product is received and inspected, approved refunds are processed as follows:

• Refunds are initiated within 7–10 business days after inspection
• Refunds are credited to the original payment method used during purchase

5. Contact Information

For any return or refund-related queries, please reach out to us at:

📧 support@caneserve.com