Privacy Policy
Your privacy matters to us. This policy explains how CaneServe collects, uses, and protects your personal information.
Last updated: February 07, 2026
1. Introduction
CaneServe (“we”, “our”, “us”) operates an online platform that offers biodegradable and eco-friendly tableware products. We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
a) Personal Information
- Name
- Email address
- Mobile number
- Billing and shipping address
- GST details (for business customers, if applicable)
b) Account & Usage Information
- Login activity and timestamps
- Order history and preferences
- Device, browser type, and IP address
3. How We Use Your Information
- To process orders and deliver products
- To manage customer accounts and support requests
- To send transactional and service-related communications
- To improve our products, services, and platform experience
- To comply with applicable legal and regulatory obligations
4. Sharing of Information
We do not sell, rent, or trade your personal data. Your information may be shared only with trusted third parties for the purposes listed below:
- Payment gateway providers for secure transaction processing
- Logistics and delivery partners for order fulfillment
- Governmental or regulatory authorities when required by law
5. Data Security
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, misuse, or alteration. While no digital system can be guaranteed 100% secure, we continuously review and enhance our safeguards.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze usage patterns, and personalize content. You may disable cookies through your browser settings; however, some features may not function properly.
7. Your Rights
- Access and review your personal information
- Update or correct inaccurate data
- Request account deletion, subject to legal obligations
- Opt out of non-essential marketing communications
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such external sites.
9. Policy Updates
We may revise this Privacy Policy from time to time. Any changes will be published on this page along with an updated “Last updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 support@caneserve.com